WEEK 10 SUMMARY

Library 2.0 Model for modernized library service delivery

HCPL keeps evolving and reaching new library users. Ebranch; wireless access in the branches; the emedia collection are all representative of the changes in service delivery. These changes have had a positive impact on reaching new library users as well as enabling the library to enhance services for existing customers.

I think the changes that HCPL has made and will continue to make regarding Library 2.0 will only enhance the library's role in the community. It is very important to stay abreast of changes and continue to be relevant to members of the community. Systemwide the branches have annual growth in library usage which bodes very well for our place in the present as well as the future.